If your Boohoo gift code isn't working, please make sure that you:
- are trying to redeem it on www.boohoo.com. You won't be able to use your code in the app.
- are typing the long card number from the code email, instead of copying and pasting it. If you copy and paste, the PIN drop down will not show, which could prevent you from redeeming your gift card.
If it's still not working
Please contact Boohoo for support. You can speak to a virtual assistant on their website. As we can't see which codes have been redeemed we're unfortunately unable to help.